An exciting opportunity has arisen within the Village for a Supervisor in our coffee shop Blend, within The Health Club. The ideal candidate will be able to provide support to the team and guests whilst maintaining a friendly and professional service in a fast-paced environment.
The main duties of the role will be:
- Provide excellent customer service
- Ensure the team on shift are clear of their responsibilities
- Supervise the set up and clean down of each service
- Planning rotas, schedules and holidays are planned according to business needs
- Mentor and train the team including one to one with new starters
- Take the lead with guest interaction
- Daily stock management with a focus on budgets
- Identify areas of improvement
- Maintain communication with management to ensure Department Excellence is implemented and required Food Safety compliance is adhered to.
Our perfect match will possess the following essential attributes:
- Excellent communication and people skills.
- Flexibility, determination and the ability to cope well under pressure.
- Enthusiasm and the desire to provide a fantastic customer service.
- Time management skills – the ability to work on more than one task at a time.
- Ability to work on their own initiative within a work environment.
- A positive attitude and approach to team work.
- Immaculate personal presentation and hygiene standards.
Availability: The hours for this position are 30 hours over 4 days, covering an operation which is open 7 days a week. Full flexibility to cover weekends and evenings is essential to meet the commercial needs of the business.
Salary: We are proud to offer competitive salaries in excess of the National Minimum Wage.
Employee Benefits: Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey, Treatments and Hotel stays
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing date for applications: 11th April 2025.
This position may close early if applicant numbers permit.
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
